PRIVACY POLICY

OWNER & DATA CONTROLLER

Net-family.com cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how NetFamily Enterprises Inc., collects, uses, and shares your Personal Information, as well as an explanation of the data rights you may have in that Personal Information.

This Privacy Policy applies to all Net-family.com users, including unregistered visitors, and registered users (collectively, “Users”, “you”, or “your”), and to all Net Family Enterprises Inc. services, including our websites (including www.net-family.com and any of its subdomains), and related services (collectively, the “Services”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

NetFamily Enterprises Inc.

7390 Hawthorne Terrace

Burnaby, BC V5E 4M4

(604) - 347 - 9805

Owner Contact Email: netfamilyinc@gmail.com

The types of information this website collects, by itself or through third parties, include the following.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Providing all requested Data is mandatory for this Application to provide its services. Failure to do so may render the Application unable to perform its functions. However, some Data requested by the Application may not be mandatory, and in such cases, Users may choose not to provide it without any impact on the availability or functioning of the Service.

The responsibility of sharing any third-party Personal Data through this Application lies solely with the Users, who confirm that they have the third-party's consent to share their Data with the Owner.

WHAT INFORMATION DO WE COLLECT?

WHERE DO WE STORE YOUR INFORMATION?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

The processing of data takes place at the operating offices of the Owner as well as at any other locations where the involved parties are situated.

Besides the Owner, certain personnel involved in the operation our company, such as those in administration, sales, marketing, legal, and system administration, may have access to the Data. Additionally, external parties, including third-party service providers, mail carriers, hosting providers, IT companies, and communications agencies, may be appointed as Data Processors by the Owner when necessary. To obtain an updated list of these parties, Users may request it from the Owner at any time.

TRANSFER OF PERSONAL DATA

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

LEGAL BASIS OF PROCEEDING

We only collect and process your personal information where we have a lawful basis to do so. Our legal basis for collecting and using the personal information described above is valid if one of the following applies:

Users have provided consent for one or more specific purposes. It should be noted that under certain laws, the Owner may be permitted to process Personal Data until the User objects to such processing ("opt-out"), without relying on consent or any other legal bases.

Processing of data is necessary for us to perform pursuant to our contract with you or in your interests.

Processing of data is in our legitimate interests in ensuring our business is conducted legitimately and to a high standard. Legitimate interests mean the interests of our organization to conduct and manage our business to enable us to better serve you and provide you with a secure experience on the Site.

The processing of data is a requirement to comply with a legal obligation imposed on the Owner.

The processing of data is connected to a task that is performed in the public interest or in the exercise of official authority entrusted to the Owner.

HOW LONG DO WE KEEP YOUR INFORMATION?

We may retain your Personal Information (as well as your Users-of-Users’ Personal Information) for as long as your User Account is active, as indicated in this Privacy Policy, or as long as they are required by the purpose they have been collected for.

Once Personal Data is deleted because it is no longer required, the rights to access, erasure, rectification, and data portability can no longer be exercised.

If you don’t want us to process your data anymore, please contact us at netfamilyinc@gmail.com.

WHY DO WE COLLECT YOUR INFORMATION?

The User's Personal Data is gathered for the purpose of delivering services and selling goods, which may entail payment and delivery. When processing payments, Personal Data such as credit card details, bank account information, or other payment methods are collected, based on the chosen payment system. The types of Data gathered by this Application vary depending on the payment method used. Please see below for an exhaustive list of reasons why we collect Personal Data.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services.
To handle payments.
To provide our Users with ongoing customer assistance and technical support via interaction with live chat platforms.
To be able to contact our Visitors and Users with general or personalized service-related notices, promotional material, and newsletters.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;.
To comply with any applicable laws and regulations.
To interact with external social networks or platforms.
To display content from external platforms.

Users can find more detailed information about how and why our third-party services process their information.

HOW DO WE COLLECT YOUR INFORMATION?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, email address, and phone number.

Additionally, when the User fills out a form on our website, leaves a review, or subscribes to a service, the User authorizes this website to use these details to reply to whatever request is indicated by the action the User takes.

Your personal information will be used for the specific reasons stated above only.

Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.

Regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Personal Information or any other information you upload, publish or otherwise share with Net Family Enterprises Inc. or anyone else. We encourage you to set strong passwords for your User Account and User Website, and avoid providing us or anyone with any sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.

HOW IS COLLECTED INFORMATION KEPT SAFE?

CUSTOMER COMMUNICATION

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

CHILDREN'S PRIVACY

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

We and our Third Party Service Providers use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

We use these cookies and other similar technologies for a number of purposes, including:

Keeping you signed in
Keeping your preferences
To provide you with the service you chose to receive from us
Understanding how you use our website
To monitor and analyze the performance, operation, and effectiveness in order to improve the Wix Platform
To understand and improve the impact of our marketing campaigns
For security needs and fraud-protection purposes and in order to identify and prevent cyber-attacks

Cookies that are used by on our website should be divided into two types:

“First-party Cookies” - Cookies that are placed by Wix
“Third-party Cookies” - Cookies that are placed and used by third-party companies

You can learn more about the first-party cookies we use in Wix's cookie table. https://www.wix.com/about/cookie-table

The cookies used on our website fall into one of four categories:

Essential Cookies let you move around the website and use essential features like secure and private areas.
Functional cookies are cookies used to remember choices users make to improve their experience (e.g. language).
Analytic Cookies let us understand how you use our website (e.g. which pages you visit), to provide statistics on how our website is used, improve the website by identifying any errors, and performance issues.
Marketing cookies are used to collect information about the impact of our marketing campaigns performed in other websites on users and non-users.

Our essential cookies are 'Session Cookies', meaning they are deleted as soon as you close your web browser. The rest of our cookies are 'Persistent Cookies', meaning they will remain on your computer when you go offline.

We employ several third-party cookie services for analytical and marketing purposes. Some of these services collect statistical data from our users and may not require their consent, they may also be directly managed by the Owner.

If any third-party operated services are included in the list, they might track users' browsing habits beyond the information disclosed herein, without the Owner's knowledge. For further information, please refer to the services' specific details provided below.

The following links explain how to access cookie settings in various browsers.

You can learn more about cookies here.

https://www.allaboutcookies.org/

USE OF COOKIES & OTHER THIRD PARTY TECHNOLOGIES

ADDITIONAL INFORMATION

"Do Not Track" Requests

Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. To find out whether any third-party services we use honor "do Not Track" requests, please read their privacy policies.

Updates to this Privacy Policy

System Logs and Maintenance

To ensure smooth operation and maintenance of this Application, it may collect System logs and utilize other Personal Data, such as the IP Address, alongside any third-party services that are involved.

Legal Action

The Owner may use the User's Personal Data for legal purposes, in cases of improper use of this Application or its related services. The User acknowledges that the Owner may be obligated to disclose Personal Data upon request by public authorities.

DEFINITIONS

Personal Data

Personal Data means any information that enables the identification of a natural person, directly or indirectly, including but not limited to a personal identification number (PIN).

Data Subject/User/You

User or Data Subject means the individual whom the personal data refers, using this Application, unless otherwise specified.

Data Controller/Owner/We

The Data Controller is the individual or organization who has control over the processing of Personal Data, and is responsible for defining the objectives and methods of data processing, as well as ensuring the security of this Application. Unless explicitly stated, the Data Controller is the Owner of this Application.

Data Processor

The Data Processor refers to any person, public authority, agency, or other entity that processes Personal Data on behalf of the Data Controller, as outlined in this privacy policy.

This Website

The platform through which the User's Personal Data is gathered and processed, accessible from www.net-family.com.

Service

The services offered by this Website, as outlined in the corresponding terms and on this Website.

These are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

"Do Not Track"

This is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

RIGHTS OF USERS

The Owner must respect the following User rights with regard to the processing of their Data:

If a User has previously given their consent for the processing of their Personal Data, they have the right to withdraw that consent at any time.

Users are entitled to object to the processing of their Data if it is based on a legal ground other than consent. If the Owner is processing the data for public interest, exercising official authority, or pursuing legitimate interests, the User can object by providing a justification related to their specific situation.

The Owner is obligated to provide Users with information on whether their Personal Data is being processed, the details of such processing, and a copy of the Data being processed upon request by the User.

The User is entitled to ensure the accuracy of their Data and request its updating or correction.

To a certain extent, Users can request the restriction of the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it, unless otherwise required by law.

Users have the right to request the erasure of their Personal Data from the Owner under certain circumstances.

Users have the right to request the transfer of their Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.

Users are entitled to lodge a complaint with the appropriate data protection authority if they believe their rights have been infringed in relation to the processing of their Personal Data.

EXERCISING YOUR RIGHTS/CONTACT US

The Owner can be contacted through the contact details provided in this document for any requests to exercise User rights. Such requests can be made free of charge and the Owner will respond as early as possible.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us.